From 2d6979549769a0b9b9d8a981335be0b5ae72cf0f Mon Sep 17 00:00:00 2001 From: SIEA <69807609+DrVosss@users.noreply.github.com> Date: Wed, 28 May 2025 14:46:11 +0200 Subject: [PATCH] Data Retention Policy --- tos.md | 12 ++++++++++++ 1 file changed, 12 insertions(+) diff --git a/tos.md b/tos.md index e7dc6a7..b6d87d8 100644 --- a/tos.md +++ b/tos.md @@ -50,6 +50,18 @@ Refunds are only possible in the form of service credits. The amount of credits To request a refund, please contact our support team within the applicable time frame. Service credits will be applied to your account and can be used for future purchases or services. +## Data Retention Policy +When a service is canceled or terminated due to non-payment or any other reason, Pixel-Services.com will retain the associated server data for a period of 14 days (2 weeks). During this retention period, users may request access to their data or restore their service by resolving the issue that led to the termination. + +### Access and Restoration +- **Access Requests**: Users may contact our support team within the 14-day retention period to request access to their server data. +- **Service Restoration** : Users may restore their service by settling any outstanding payments or resolving the issue that caused the cancellation. + +### Data Deletion +After the 14-day retention period, all server data will be permanently deleted and cannot be recovered. Pixel Services is not responsible for any loss of data after this period. + +By using our services, you agree to this data retention policy. + ## Service Level Agreement (SLA) ### Uptime Guarantee